Email Me

Adam
Adamczyk

IT Systems Administrator with hands-on experience in infrastructure support, networking, and enterprise technology. Focused on solving real-world technical problems and supporting reliable systems.

linkedin
Resume PDF

About me

I’m an IT Systems Administrator with hands-on experience supporting enterprise environments, managing user systems, and troubleshooting real-world technical issues. I work across hardware, software, and cloud-based tools to keep systems secure, reliable, and efficient.

With a strong foundation in networking, Microsoft 365, Active Directory, and endpoint support, I focus on practical solutions that improve uptime, security, and the overall user experience. I’m driven by problem-solving, continuous learning, and delivering dependable IT support in fast-paced environments.

My Skills

IT SYSTEMS ADMINISTRATION

I support and maintain enterprise IT environments, ensuring systems remain reliable, secure, and up to date. My experience includes user account management, system configuration, troubleshooting, and supporting day-to-day IT operations across hardware and software platforms.

NETWORKING & INFRASTRUSTURE

I work with core networking concepts such as DHCP, DNS, VLANs, and Wi-Fi infrastructure to keep systems connected and functioning properly. I assist with network troubleshooting, device configuration, and resolving connectivity issues in real-world environments.

ENDPOINT & USER SUPPORT

I provide hands-on support for desktops, laptops, printers, scanners, and mobile devices. This includes diagnosing issues, deploying equipment, managing updates, and ensuring users can work efficiently with minimal downtime.

CLOUD & ENTERPRISE TOOLS

I have experience working with Microsoft 365, Active Directory, and cloud-based tools to manage users, permissions, and resources. I focus on secure access, system reliability, and improving IT workflows through modern enterprise technology.

IT MANAGEMENT & COORDINATION

I assist with coordinating IT tasks, prioritizing support requests, and managing technology resources across the organization. This includes asset tracking, access management, supporting onboarding and offboarding, and ensuring IT operations run smoothly through effective organization and communication.

AUTOMATION & SCRIPTING

I use scripting and automation to simplify repetitive tasks and improve system efficiency. This includes creating scripts for system setup, maintenance, and troubleshooting, helping reduce manual effort and increase consistency across IT operations.

Work Experience

IT Support Specialist

Kem Krest · Jan 2023 – Present · Elkhart, IN

Provide hands-on technical support, system administration, and infrastructure assistance across multiple locations. Support end users, maintain enterprise systems, and troubleshoot hardware, software, and network-related issues in a production environment. Work closely with internal teams to improve reliability, security, and day-to-day IT operations.

Azure Cloud & Identity Engineer (Tier 2 Support)

Tek Experts· 2022 – 2023 · Remote (Colorado)

At TEK Experts, I supported enterprise collaboration platforms during large-scale Skype for Business to Microsoft Teams migrations. My role involved assisting users through the transition, troubleshooting post-migration issues, and ensuring continuity of messaging, meetings, and voice services. I also supported Microsoft Teams telephony and PBX-related issues, including call routing, number assignments, and call quality problems. This work required close collaboration with internal teams and a strong understanding of unified communications in a production enterprise environment.

Infomation Technolgy Support Specialist

Indiana University South Bend · Feb 2022 – Aug 2022 · South Bend, IN

Provided frontline IT support to students, faculty, and staff. Assisted with account access, hardware issues, software troubleshooting, and campus technology systems. Ensured reliable access to academic and administrative services in a fast-paced support environment.

Recognition & Feedback

Discover what colleagues and teams I’ve supported have shared about my work

Thank you for all that you do for me and the Mag 1 team!

Thank you for making the trip to Carmel and staying the week to help set us up for success with B365. We appreciate it!

Ashley

★★★★★
★★★★★

Tracie

I cannot thank you enough for your support on Ask Amish. The setup and technology was perfect, and I know that doesn’t happen without your preparation and flawless execution.

I am incredibly grateful to have you on our production team! Thanks for continuing to raise the bar!

★★★★★

Sarah

Thank you for all you did to make our all-company meeting a success. Ensuring everything goes off without a hitch is no small feat! The stakes are high, and you rose to the occasion.

I really appreciated knowing you had the technology on lock down. Thanks again!

Sarah

★★★★★

Certificates

Google IT Support Professional Cerificate

Google · Issued July2023

Foundational IT certification covering troubleshooting, networking, operating systems, system administration, security, and IT operations best practices.

Azure Fundamentals

TeKnowledge Digital Skilling · Issued January 2023

Covers core cloud concepts including Microsoft Azure services, cloud security, compliance, pricing models, and identity fundamentals.

Dean's List Fall/Spring 2025

Indiana University South Bend · Issued January 2025

Recognized for maintaining high academic standing during the Fall 2024 /Spring 2025 semester.

Education

Indiana University South Bend (IUSB)

Bachelor of Science in Informatics

Minor: Graphic Design

Graduated December 2025

  • Interdisciplinary degree focused on the practical application of information technology, systems administration, and computing in real-world organizational environments.

  • Coursework emphasized IT infrastructure, systems administration, networking, cybersecurity fundamentals, databases, web and application development, and technology integration within business processes.

  • Gained hands-on experience with operating systems, networking concepts, cloud technologies, scripting, troubleshooting, and system support, bridging the gap between technical implementation and user needs.

  • Developed strong problem-solving, documentation, and communication skills through project-based learning and team collaboration.

  • Minor in Graphic Design provided additional experience in visual communication, UI/UX concepts, branding, and design tools, complementing technical skills with user-focused design principles.

  • Dean’s List: Fall 2024, Spring 2025

  • Focus Areas: Information Technology, Systems Administration, Networking, Security, Web & Application Development